vb89 Privacy Policy

Data Collection

We collect the following types of information to create and manage your account on the vb89 platform:

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Identity document details (National ID or passport number) where verification is required
• Payment information: bKash, Nagad, Rocket, or Upay account numbers, bank account details
• Your chosen username and password (passwords are always stored in encrypted form)

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Platform activity logs: login times, game play history, deposit and withdrawal transactions
• Session data collected through cookies and similar tracking technologies
• Referral source and page navigation information

1.3 Information Received from Third-Party Sources

For the purposes of fraud prevention and identity verification, we may sometimes collect additional information through trusted third-party verification services.

Purpose of Data Use

vb89 uses collected information only for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To receive deposits, process withdrawals, and distribute bonuses. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000.
• Service Improvement: To enhance the user experience and develop new features.
• Customer Support: To resolve your complaints or questions and to provide 24/7 live chat support.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Promotional Communications: To send messages about offers and updates, subject to your consent.
• Responsible Gambling: To monitor your gaming habits and provide assistance when needed.

Data Retention and Security

3.1 Retention Period

We retain your information for as long as your account remains active or as required by legal obligations. Even after an account is closed, certain information may be kept for a specified period for legal, accounting, or reporting requirements.

3.2 Security Measures

vb89 uses industry-standard security measures to protect your information:

• All data transfers are secured through SSL encryption technology
• Passwords are stored using strong hashing algorithms
• Regular security audits are conducted
• Access to sensitive information is restricted to authorized personnel only
• Additional encryption is applied at the database level
• Automatic alert systems are active for suspicious login attempts

However, no method of transmitting or storing data over the internet can be guaranteed to be completely secure. Therefore, you also have a responsibility to keep your login credentials confidential.

Data Sharing and Disclosure

vb89 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), identity verification, and technical services. They may only use the information for specified purposes and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be legally required to disclose information under court orders, requests from government regulatory bodies, or applicable law.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.

4.4 Fraud Prevention

Information may be shared with relevant authorities to prevent cybercrime or financial fraud.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the vb89 website. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — session management and security.
• Performance Cookies: Collect site usage statistics to help improve the quality of the service.
• Functionality Cookies: Used to remember your preferences, such as language settings.
• Targeting Cookies: Help display relevant advertisements based on your interests.

5.2 Cookie Control

You can reject or delete cookies by changing your browser settings. However, disabling essential cookies will prevent you from using certain features of the platform.

Your Rights

You have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request deletion of your information ("right to be forgotten").
• Right to Restriction of Processing: In certain cases, you may request that processing of your information be limited.
• Right to Data Portability: Where applicable, you may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent to promotional communications at any time.

To exercise these rights, contact us via live chat or email.

Protection of Minors

vb89 is strictly for users aged 21 and above only. We do not knowingly collect information from minors. If you believe a minor is using our platform, please notify our support team immediately. Such accounts will be closed immediately and the associated information will be deleted.

International Data Transfers

To provide our services, your information may sometimes be processed on servers located in different countries. For such transfers, we ensure that your information remains protected in accordance with the standards described in this Policy and that applicable data protection laws are followed.

Policy Changes

vb89 reserves the right to change or update this Privacy Policy at any time. In the event of any significant change, we will notify you in the following ways:

• Displaying a clear notice on the platform
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after any changes will indicate that you have accepted the revised Policy. Therefore, it is recommended that you review this page regularly.

Third-Party Links and Services

Our platform uses third-party payment services (such as bKash, Nagad, Rocket, Upay). These services are governed by their own privacy policies and vb89 is not responsible for the privacy practices of these external services. You are advised to read the relevant service's policy before making a payment.