Legal Document

vb89 Terms and Conditions

Please read these terms and conditions carefully before using our platform. This document clearly sets out your rights and responsibilities.

Secure Platform Legal Document For Ages 21+
Last Updated: January 2026

Table of Contents

21+
Important: This platform is for individuals aged 21 and above only. Creating or using an account by minors is strictly prohibited.

1. Introduction and Applicability

This terms and conditions document is a legally binding agreement for the use of the vb89 platform and all its services. When you create an account, log in, or use any service on vb89, you are considered to have fully agreed to these terms.

In this document, "we", "us" or "platform" refers to vb89 and its operating entity. "You" or "user" refers to any person or entity who uses this platform.

These terms have been prepared in accordance with applicable laws of Bangladesh. In the event of any dispute, the Bengali version shall be considered final.

vb89 reserves the right to change, amend or update these terms at any time. Changes will take effect from the date of publication and will be posted on the platform. Users are advised to review this document regularly.

2. Account Registration

2.1 Eligibility to Register

To open an account on vb89, you must meet the following conditions:

  • You must be at least 21 years of age.
  • You are not a resident of any country or region where online gaming or betting is completely prohibited.
  • You hold a valid and legitimate form of identification.
  • You are opening an account on your own behalf and for yourself, not on behalf of anyone else.

2.2 Single Account Policy

Only one account is permitted per individual, family, household or device. Attempting to create multiple accounts may result in all accounts being permanently closed and balances being forfeited.

2.3 Accuracy of Information

The information you provide at the time of registration must be completely truthful, accurate and up to date. vb89 reserves the right to cancel the account and withhold deposited funds if false information is provided.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing your account with third parties is strictly prohibited. If any unauthorized access occurs, notify our support team immediately.

3. Age Verification and Identity Confirmation (KYC)

vb89 follows the Know Your Customer (KYC) process as a safe and responsible platform. You may be required to submit the following documents before any withdrawal request or for transactions above a specified amount:

  • A clear photo of your National ID (NID) or passport.
  • A document proving your date of birth.
  • Proof of current address (a utility bill or bank statement no older than 3 months).
  • Proof of ownership of the payment method used.

Withdrawals may be put on hold until KYC verification is complete. This is a mandatory process to ensure the security of your funds.

4. Deposit and Withdrawal Policy

4.1 Deposit

Payment methods currently accepted on vb89: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 (five hundred taka) — for each method.

Payment Method Minimum Deposit Minimum Withdrawal Withdrawal Time
bKash ৳500 ৳1,000 15 minutes – 2 hours
Nagad ৳500 ৳1,000 15 minutes – 2 hours
Rocket ৳500 ৳1,000 15 minutes – 2 hours
Upay ৳500 ৳1,000 15 minutes – 2 hours
Bank Transfer ৳500 ৳1,000 15 minutes – 2 hours

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal processing time is generally between 15 minutes and 2 hours.

  • Withdrawals can only be made to the payment account from which the deposit was made.
  • Withdrawals may be delayed if KYC verification is not complete.
  • Winnings from bonuses cannot be withdrawn until the bonus wagering requirements have been met.
Sending or receiving funds to or from third-party accounts is strictly prohibited. Accounts involved in such transactions will be suspended.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 20 times (bonus amount × 20).

For example: if you deposit ৳2,000 you will receive a ৳4,000 bonus. To withdraw this bonus, you must place bets totaling (৳4,000 × 20) = ৳80,000.

5.2 General Bonus Terms

  • Each bonus offer may have its own terms and conditions, which will be stated on the promotions page.
  • Bonus funds cannot be withdrawn directly — only the winning portion becomes withdrawable after the wagering requirements are met.
  • If multiple accounts are used to abuse bonuses, the bonus will be cancelled and the account may be suspended.
  • vb89 reserves the right to change, cancel or suspend any bonus offer at any time.
  • If a bonus is not used within its specified period, it will expire.

5.3 VIP Program

The vb89 VIP program has four tiers — Bronze, Silver, Gold and Platinum. Players can advance to higher tiers based on their activity and loyalty. Weekly cashback rates: Bronze (up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), Platinum (up to 1.0%).

6. Sports Betting and Casino Rules

6.1 General Betting Rules

All bets will be considered valid only after they have been confirmed through our platform. If any bet remains incomplete due to a technical error, it will be considered void and the bet amount will be refunded.

  • Results for cricket, football, kabaddi and other sports are verified from official and internationally recognized sources.
  • Odds may change in in-play betting. Odds on an accepted bet will not be changed.
  • We reserve the right to suspend or void bets in cases of suspected match-fixing or abnormal betting activity.

6.2 Casino Rules

The game providers' own rules apply to live casino and slots games (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt and others). The rules for each game can be viewed within the game.

If incorrect results are displayed due to a technical error, the result of that round will be considered void.

7. Prohibited Activities

The following activities are strictly prohibited on the vb89 platform:

  • Playing games or placing bets using bots, automated software or artificial intelligence.
  • Using the platform for money laundering or to conceal the source of illegal funds.
  • Abusing the bonus system or claiming bonuses through fraudulent means.
  • Attempting to gain unauthorized access to the platform's systems, databases or servers.
  • Stealing another user's information or attempting to access their account.
  • Participating in or assisting with match-fixing or sports fraud.
  • Impersonating an officer or representative of the platform.
Involvement in any of the prohibited activities listed above will result in the account being immediately and permanently closed, all balances being forfeited, and legal action being taken if necessary.

8. Account Closure and Suspension

8.1 Account Closure by the User

You may voluntarily close your account at any time through our support team. Any remaining balance can be withdrawn before account closure, provided there are no pending bonus conditions.

8.2 Account Suspension by vb89

vb89 reserves the right to suspend or close an account in the following cases:

  • Violation of these terms and conditions.
  • Providing false information or identity fraud.
  • Failure to complete KYC verification or failure to submit required documents.
  • Suspicious financial activity.
  • The account remaining inactive for a long period (more than 12 months).

9. Privacy and Data Protection

vb89 gives the highest importance to the security of your personal information. We use SSL encryption technology to keep all your information and transactions secure.

For a detailed description of how our platform collects, stores and uses your information, please visit our Privacy Policy page.

  • Your information is not sold to third parties.
  • Information may be shared with relevant authorities only to meet legal obligations.
  • You may request to view or correct the information collected about you.

10. Responsible Gaming

vb89 takes responsible gaming very seriously. We believe that gaming is a form of entertainment — not a source of income.

  • You can set daily, weekly or monthly deposit limits on your account if you wish.
  • There is an option to voluntarily exclude yourself from the platform temporarily or permanently (self-exclusion).
  • For detailed information on support with gambling addiction, visit our Responsible Gaming page.

If you feel that you or someone you know is suffering from a gambling addiction, please contact our support team. We are ready to help in Bengali 24/7.

For ages 21 and above only. Play only within your means. The outcome of every game is not always predictable.

11. Dispute Resolution

If you have any dispute or complaint, you are requested to first contact our customer service team. We will make every effort to resolve the issue promptly.

11.1 How to Submit a Complaint

  • Send a written complaint via support email.
  • Contact us directly through 24/7 live chat.
  • Include your account details, a description of the incident and relevant screenshots in your complaint.

11.2 Resolution Timeframe

We generally try to resolve all complaints within a reasonable time. In complex cases, additional time may be needed for investigation, and you will be informed of this.

12. Changes to Terms

vb89 reserves the right to change these terms and conditions at any time. For significant changes, we will post a notice on the platform.

If you continue to use the platform after any changes, it will be assumed that you have accepted the updated terms and conditions. Therefore, it is advised to visit this page regularly.

Last updated: January 2026. Check this page regularly.

13. Contact

If you have any questions about these terms and conditions, please contact us:

Our support team is always by your side. Feel free to reach out for any issue or question.

For more information, visit our FAQ, Privacy Policy and Responsible Gaming pages.