vb89 Responsible Gaming — Your safety is our priority
vb89 believes that entertainment should always be safe and controlled. Use our tools and guidelines to keep your gaming habits healthy.
Safe and Responsible Entertainment
At vb89 we view gambling as a form of entertainment — not a source of income. We provide multiple protection tools to ensure the mental and financial wellbeing of every player. Following responsible gaming policies on our platform is mandatory and we continually work to keep our users informed.
We believe that knowledge and awareness are the best protection. That is why every player is given the opportunity to monitor their gaming habits and is provided with an easy path to seek support when needed.
Important Warning: Gambling can become addictive. If you feel that playing is affecting your daily life, family or financial situation — please contact us. Our 24/7 live chat support is always here for you.
The Control is in Your Hands
vb89 gives you six powerful tools so you can always maintain full control over your gaming.
Set Deposit Limits
Decide for yourself the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and a 7-day waiting period is required to increase it.
Time-Out
Temporarily close your account for anywhere from 1 day to 6 weeks. During this time you will not be able to log in or place any bets. Your account reactivates automatically once the period ends.
Self-Exclusion
If you feel gambling is having a negative impact on your life, apply for self-exclusion. Your account can be closed for 6 months to 5 years — or even permanently. This decision is difficult to reverse, so make it carefully.
Set Bet Limits
Decide in advance the total amount you can wager within a set period of time. This limit protects you from sudden large losses and keeps gaming enjoyable.
24/7 Support
Our Bengali-language live chat support is active around the clock. If you are concerned about your gaming habits or have any questions, contact us directly — no judgment, just support.
Reality Check
After you have been playing for a set amount of time, we will remind you how long you have been playing. This alert helps you stay aware of the time and take a break.
21+ — Protection for Minors
The minimum age to register and play at vb89 is 21. Age is verified when creating an account and a national identity card or birth registration certificate may be requested in cases of doubt.
If someone under the age of 21 in your household uses your device, please keep your account secure and make it a habit to log out.
- Mandatory age verification for every account
- Multiple accounts on one device are prohibited
- Parental control software is recommended
- Immediate closure if a minor's account is identified
Deposit and Withdrawal Rules
| Item | Limit |
|---|---|
| Minimum deposit | ৳500 (all methods) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 15 minutes to 2 hours |
| Payment Method | bKash, Nagad, Rocket, Upay, Bank Transfer |
Signs of Problem Gambling
If any of the following apply to you, consider seeking help — doing so takes courage:
- Placing more bets to recover lost money
- Stealing time from family or work because of gambling
- Hiding financial problems or gambling with borrowed money
- Feeling restless or irritable when unable to play
- Wanting to stop playing but being unable to
- Gambling affecting your sleep, eating or relationships
Responsible Gaming Tips
- Set a fixed budget before you play and stick to it
- See gambling as entertainment — not a source of income
- Take regular breaks and spend time with your family
- Avoid playing when you are feeling down or under stress
- Review your spending and time spent regularly
- Let someone close to you know about your gaming habits
How to Use the Protection Tools
You can activate these protection tools with just a few clicks from your account.
Log In to Your Account
Go to your vb89 account and navigate to the "My Account" menu at the top right.
Open the "Responsible Gaming" Section
In your account settings, select the "Responsible Gaming" option.
Set Your Limits
Choose the deposit limit, bet limit or time-out option and set the amount or duration yourself.
Contact Support for Self-Exclusion
If you want self-exclusion, contact our 24/7 live chat directly — our team will assist you.
Review Regularly
Once a month, review your gaming history and spending, and adjust your limits if needed.
Questions and Answers about Responsible Gaming
Stay Safe, Play Happy
Enjoy your favourite games at vb89 today by following responsible gaming policies. We are always here for you with any questions.
Get help with problem gambling.
Email: [email protected]
24/7 live chat available in Bengali.